❓ Frequently Asked Questions
Answers to all your questions about tk0k
From opening an account to bKash deposits, bonus conditions and cricket betting — everything you need to know to use tk0k is here in plain English.
Every day many players come to tk0k with new experiences and questions in mind. On this FAQ page we have organised those questions into five topic-based sections — Account and Registration, Deposits and Withdrawals, Games and Gameplay, Bonuses and Promotions, and Safety and Responsible Gaming. Click the section tabs below to go directly to your topic or read the whole page to get a complete understanding of tk0k. If you still have questions, our 24/7 live chat support is always ready.
Account and Registration
To register at tk0k you need an active mobile number, a password and your date of birth.
Make sure you are 21 or older — this is our mandatory requirement. Registering with accurate information
makes the withdrawal and bonus verification process much easier later on.
No, only one tk0k account is allowed per person. Opening multiple accounts is a violation of our
terms and conditions and may result in all accounts being suspended. If duplicate accounts are detected, any accumulated bonuses will also be cancelled.
On the tk0k Login page, click the "Forgot password?" option and enter your registered mobile
number. An OTP will be sent to you — use it to set a new password. The entire process
takes just a few minutes.
Yes, identity verification is required before you can make a withdrawal. Simply submit a clear photo of your National ID (NID) or passport
to complete the verification process. This ensures the security of your account and protects
against fraud.
Absolutely. tk0k is fully mobile-friendly. Android or iOS — open tk0k.cam from any smartphone browser and
enjoy the full experience. You can play slots, cricket betting and live casino without installing a separate app.
Deposits and Withdrawals
Deposits from bKash are usually instant — in most cases the money is added to your tk0k wallet within 1-3 minutes.
There may occasionally be a slight delay due to network issues, but if it takes more than 15 minutes please contact live chat.
The minimum deposit amount at tk0k is ৳500 and the minimum withdrawal amount is also ৳500.
This applies equally to all methods — bKash, Nagad, Rocket and Upay. It is recommended to deposit or withdraw at least ৳500 at a time
rather than making frequent small transactions.
Withdrawals from tk0k to Nagad or Rocket are usually processed within 15 minutes to 2 hours.
It may take slightly longer during peak hours or on weekends. Withdrawals are fastest when account verification is complete.
tk0k itself does not charge any deposit or withdrawal fees. However, bKash, Nagad or Rocket's own transaction charges may
apply — this depends on the mobile banking provider's policy. Check your mobile
banking app for current charges.
Yes, Upay is one of tk0k's supported payment methods. Just like bKash, Nagad and Rocket,
you can deposit and withdraw from a minimum of ৳500 using Upay. Upay users will enjoy the same fast processing.
If a withdrawal has been pending for more than 2 hours, contact tk0k's 24/7 live chat support and provide the transaction ID
and the time of the transaction. In most cases withdrawals get stuck when account verification is incomplete or there is a mobile number mismatch
— support will resolve it quickly.
Games and Gameplay
To bet on BPL (Bangladesh Premier League) matches, go to tk0k's cricket betting section.
Both pre-match and in-play bets are available. Bets cannot be cancelled or
changed, so make sure you understand the market well before placing one.
RTP (Return to Player) is a theoretical figure showing what percentage of total wagers a game returns to players over the long run.
For example, a 95% RTP means an average expected return of ৳95 for every ৳100 wagered. However, this is only a long-term
average — the result of each spin is random and future outcomes cannot be predicted.
The live casino section at tk0k Casino features real dealer tables from Evolution Gaming and Ezugi.
You can play roulette, baccarat, and other games with real dealers via live video stream.
With a good internet connection, you can enjoy these games seamlessly from your mobile as well.
Yes. tk0k uses games from recognised software providers including Pragmatic Play, PG Soft, JILI, and Spribe.
These providers use an RNG (Random Number Generator) that is verified by independent auditors.
tk0k is committed to fair play and transparency.
Yes, in-play betting is available at tk0k for major tournaments including IPL and the ICC T20 World Cup. Odds update
over-by-over while the match is in progress. Live events are shown separately on the cricket betting page.
In-play bets require quick decisions because odds change rapidly.
Spribe's Aviator is a crash-style game where a multiplier increases as a plane takes off.
If you "cash out" before the plane crashes, your wager is multiplied by that multiplier and returned to you. The key
strategy in this game is patience and the skill to cash out at the right moment.
Bonuses & Promotions
New members will receive a 150% bonus up to ৳5,000 on their first deposit. That means depositing ৳1,000
earns an extra ৳1,500 as a bonus. To receive the bonus, make a minimum deposit of
৳500 using any supported method after opening your account for the first time.
The wagering requirement for the welcome bonus is 10x. That means if you receive a ৳1,500 bonus,
you must place a total of ৳15,000 in bets before withdrawing. This can be completed across all active games at tk0k. You can
track your progress towards the requirement in the account dashboard.
tk0k's VIP program has three tiers — Bronze, Silver, and Gold. You move up tiers automatically
through regular play. Weekly cashback is available at each tier: up to 0.3% at Bronze, up to
0.7% at Silver, and up to 1.0% at Gold.
VIP cashback is generally credited to your account every week. It becomes withdrawable after specific conditions are met.
Full cashback terms and conditions are detailed on the terms and conditions page. You can also
ask via live chat for more information.
Yes, tk0k offers limited-time promotions for Eid, Pohela Boishakh, and other special occasions. These offers are communicated via email
or live chat. Visit tk0k.cam regularly to stay updated on the latest promotions.
Security & Responsible Gaming
No. tk0k is for adults aged 21 and over only. Age is verified when opening an account
and accounts belonging to minors are deactivated. Keep younger members of your household away from this platform.
tk0k uses SSL encryption technology to keep all data secure. Your personal information is not shared with any third
parties. For more details about our privacy practices, visit the privacy policy
page.
To temporarily or permanently exclude yourself, contact tk0k's live chat support or
follow the instructions on the responsible gaming page. After a self-exclusion
request is received, your account will be restricted as quickly as possible.
Yes, tk0k prioritises responsible gaming. To set a daily, weekly, or monthly deposit limit,
speak with live chat support. Keeping your spending under control is the most
important part of a healthy gaming experience.
Yes, tk0k's support team is available 24 hours a day, 7 days a week to assist you in Bengali via live chat.
To contact us by email, write to [email protected]. Whether it's a technical issue, a payment query, or
responsible gaming support — we are here for all of it.
tk0k believes responsible gaming is the best gaming. We offer self-assessment tools, deposit limits,
cooling-off periods, and self-exclusion. Visit the responsible gaming page for information and support related to addiction.
Still have questions? Contact support
Our Bengali-speaking support team is with you 24/7. Get quick answers to any question or issue.
Go to Live ChatLive Chat Support
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Support Hours
6:00 AM – 6:00 AM the next day (BST)